Shipping policy
Last updated: October 11, 2026
Where we ship
TailBounty ships to addresses in the United States only. We don't currently ship internationally.
Processing time
Orders are processed within 3–5 business days (Monday–Friday, excluding U.S. federal holidays) after payment is confirmed. Processing means your order is prepared and handed to the carrier.
Shipping rates and delivery times
| Method | Cost | Delivery time after shipment |
|---|---|---|
| Standard | $8.00 · free on orders of $70.00 or more | 8–15 business days |
| Express | $15.00 | 5–8 business days |
Total time to receive your order is the processing time plus the delivery time. For example, a Standard order typically arrives 11–20 business days after it is placed. Delivery times are estimates, not guarantees, and can be affected by carrier delays, weather, or holidays.
Shipping costs are shown at checkout before you pay. The free Standard shipping threshold is based on the order subtotal after discounts and before taxes.
Fulfillment
Orders are fulfilled through our fulfillment partner. If your order contains several items, they may arrive in separate packages at no extra cost to you.
Order tracking
When your order ships, we'll email you a shipping confirmation with a tracking number. You can also check your order status on our Track Your Order page.
Address accuracy
Please make sure your shipping address is complete and correct. If you notice a mistake, email us as soon as possible. We can update the address only before the order ships.
Lost, delayed, or damaged packages
If your tracking hasn't updated for more than 7 business days, or your package arrives damaged, contact us at support@tailbounty.com. Damaged or incorrect items must be reported within 7 days of delivery. See our Return & Refund Policy for details.
Contact us
- Email: support@tailbounty.com
- Phone: +1 224-337-3526
- Address: 1750 S Wolf Rd, Des Plaines, IL 60018, United States